Enabling EDIE Business
By Dementia Australia
- Foundational
- 2 hours
- Face-to-face
This workshop is designed for business’s to gain an understanding of Dementia and how they are able to improve the customer experience for someone living with dementia within their business.
Domains:
Enabling Environments
Location:
nationally
Cost:
fee-for-service
Continuing Professional Development (CPD) :
1 hour
Learning Outcomes
At the end of this workshop, participants will gain knowledge in:
- Your current customer experience.
- Dementia, its prevalence, signs and symptoms.
- Risks associated with dementia relevant to your business.
- Customer experience for a person living with dementia.
- Ways to improve the customer experience for a person living with dementia.
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