Enabling EDIE Business

By Demetia Australia

  • Foundational
  • 2 hours
  • Face-to-face
DA

This workshop is designed for business’s to gain an understanding of Dementia and how they are able to improve the customer experience for someone living with dementia within their business.

Domains:
Enabling Environments

Location:
nationally

Cost:
fee-for-service

Continuing Professional Development (CPD) :
1 hour

Learning Outcomes

At the end of this workshop, participants will gain knowledge in:
  • Your current customer experience.
  • Dementia, its prevalence, signs and symptoms.
  • Risks associated with dementia relevant to your business.
  • Customer experience for a person living with dementia.
  • Ways to improve the customer experience for a person living with dementia.