Verbal and vocal disruptive behaviours (VDB) are a form of agitation experienced by people with dementia. Drawing on the best available evidence, this presentation Wendy Hall helps viewers reach an understanding of VDB and why it happens. It will describe the different characteristics of vocalisations and some of the underlying reasons for this behaviour. Practical approaches to assessment and non-pharmacological management strategies will be described to support clinical practice. Wendy Hall Senior Clinician Occupational Therapist, Behaviour Consultant Dementia Behaviour Management Advisory Service Vic.